Website McGard, LLC

McGard, LLC is a manufacturing company located in Orchard Park, NY. We manufacture wheel locks and lug nuts, and about 90% of our business is automotive. We also have a special products division that manufactures non-automotive products like fasteners and locks for fire hydrants, mailboxes, and manhole covers. We employ approximately 650 employees across 3 shifts. We are headquartered in NY and have light manufacturing in Germany, a sales office in Japan, and recently opened an office in Singapore. We sell our products worldwide.
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Bilingual Customer Service Representative Fluent in Spanish & English both written and orally

Full Time 8:35AM – 5:05PM; M–F

Are you a career-minded, enthusiastic individual with an exceptional phone personality who is motivated and disciplined to work in a fast-paced environment? If the answer is YES, this may be the perfect career opportunity for you!

Our bilingual customer service representative must possess the following qualities:

  • Ability to communicate effectively in both English and Spanish
  • Demonstrated computer proficiency (data entry and typing) skills
  • An eye for detail
  • A courteous and professional phone personality
  • A strong work ethic
  • Solution driven
  • Works well in a positive team environment

Responsibility:

  • Investigating and resolving questions regarding our products, service, and billing.

Requirements:

  • High school diploma or equivalent with over-the-phone and in-person customer service experience.
  • Valid New York State driver’s license.
  • Technical and/or automotive customer service experience a plus!
  • Fluency with French a plus!

Physical Demands:

  • Able to sit and answer phone calls for long periods of time.

Comprehensive benefits package includes:

  • Discretionary quarterly profit sharing
  • 401(k) plan with company match & annual contribution
  • Health, dental, vision, and life insurances, short and long-term disability insurance, paid personal days, vacation, holidays, plus more.

To find out more about McGard, visit mcgard.com.

Apply online at www.mgard.com/jobs or send resumes to:

McGard LLC
3875 California Road
Orchard Park, NY 14127

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

To apply for this job email your details to kbrower@mcgard.com